Important: Please read our cancellation policy carefully before making a purchase.
General Policy
Purchases made on the Sanjay Khemka Classes platform cannot be cancelled, refunded, or reassigned by the buyer under normal circumstances.
Exception: Seller Delivery Failure
Cancellation is permitted only in the case of a delivery failure on our part. This includes:
- Non-delivery of physical course materials (PenDrive, books) beyond the committed shipping date
- Failure to activate D2H/DTH access within the agreed timeframe
Such requests must be submitted within 20 days of the committed shipping or activation date.
How to Request Cancellation
- Send an email to [email protected]
- Include your order reference number
- State the reason for cancellation clearly
- Allow 5–7 business days for review and response
Contact for Cancellation Requests
